Usability and delivering site content in a pleasant, uncluttered manner should be the main priorities for companies looking to develop new Web sites or revamping existing ones, even over achieving business key performance indicators (KPIs), experts noted. Joy Lee, usability consultant at Blackbox Research, a Singapore-based research agency with a focus on Web site usability, said [...]
Do-it-yourself Web site builders say more enterprises appreciate the ease, speed and hands-on experience when establishing online presence and business on their own. On the other hand, professional Web developers say their ability to provide advanced customization to Web sites is a key differentiator as enterprises value a unique online presence and corporate branding. Along [...]
In December 2009, The Harris Interactive Poll found that 80 percent of adults in US spend an average of 13 hours a week online. People search for information using search engines, indexes, and wiki. People surf websites to browse for products or information. Some simply post questions on their Twitter and Facebook accounts expecting credible [...]
Customer Relationship Management (CRM) is one of the most important system that most, if not all, companies need to manage interactions with clients and sales prospects. It touches almost every aspects of today’s businesses. Right from pre-sales enquiries and marketing to post-sales customer service and technical support. Its importance to businesses are signficant. With CRM, [...]
Providing clients with quotations and invoicing them upon project milestone or completion can be quite an effort. When I started off as a freelancer, my tool has been Excel and then have it converted to PDF. I had to type them line by line, price by price.. there was no template to work the magic. [...]
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